1. General

These Terms & Conditions govern your use of the Lak Osu website (“lakosu.lk”) and any purchases or interactions with Lak Osu. By accessing the site or placing an order you agree to be bound by these terms. We may update these terms from time to time — changes will be posted here with a revised date.

2. Use of the Website

When using our website you agree to comply with applicable laws and not to misuse the site. Prohibited activities include attempting to interfere with the website’s operation, creating fraudulent orders, or uploading malicious content. We reserve the right to suspend or terminate access for anyone who breaches these rules.

3. Product Information

We endeavour to display accurate product descriptions, images and pricing. However, errors can occur. In the event of an error we may correct information, refuse or cancel an order, or contact you for clarification.

4. Orders & Payments

By placing an order you represent that payment details provided are valid and that you are authorized to use the chosen payment method. We accept the payment methods displayed at checkout. Orders may be refused or cancelled at our discretion (for example, suspected fraud).

5. Pricing

Prices on lakosu.lk are subject to change without notice. Promotions and discounts are subject to specific terms and may be withdrawn at any time.

6. Shipping & Delivery

Shipping fees and estimated delivery times are shown at checkout. Once an order is shipped we are not responsible for courier delays, customs processing, weather events, or other causes outside our control.

7. Returns & Refunds

Our Refund & Returns Policy applies to all purchases from Lak Osu. Please review the returns policy on our website or contact us for a copy. Unless otherwise stated, customers are responsible for return shipping costs.

8. User Accounts

If you create an account you are responsible for maintaining its security. Notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts involved in fraudulent or abusive behaviour.

9. Intellectual Property

All content on lakosu.lk including text, images, logos and design elements are owned by Lak Osu or licensed to us. You may not copy, reproduce, modify or distribute our content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Lak Osu is not liable for indirect, special, incidental, or consequential losses. Our total liability for any claim related to products or services is limited to the purchase price paid for the product.

11. Third-Party Services

We may use third-party providers (payment processors, couriers, analytics). Their terms and privacy policies apply when you interact with them directly. We are not responsible for third-party actions or omissions.

12. Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Contact Information

Store Name: Lak Osu

Website: lakosu.lk

Email: lakosu555@gmail.com

Phone: 0662224292

Address: 264/b Kandy Road, Dambulla, Matale